The purpose of the work described in this report was to aid practitioners in infrastructure to promote resilient abilities within their organisations.
The primary objective was to provide new knowledge about organisational resilience by studying real-world examples of how organisations in critical infrastructure tackle challenging situations.
The secondary objective was to show how such expressions of resilience can be examined and the outlook of doing so with existing methodologies.
Further, this report contributes to the overall objectives of Improver; understanding resilience, evaluation resilience concepts and development of a resilience management methodology