IMPROVER Project http://improverproject.eu Tue, 25 Sep 2018 12:36:35 +0000 en-US hourly 1 https://wordpress.org/?v=4.9.3 Highlights video from DRS-7 Critical Infrastructure Resilience http://improverproject.eu/2018/09/25/highlights-video-from-drs-7-critical-infrastructure-resilience/ http://improverproject.eu/2018/09/25/highlights-video-from-drs-7-critical-infrastructure-resilience/#respond Tue, 25 Sep 2018 12:36:35 +0000 http://improverproject.eu/?p=465

Check out this video with highlights from the DRS-7 Critical Infrastructure Resilience event, where IMPROVER, together with the four projects DARWIN, SMR, RESILENS and RESOLUTE, presented recommendations on how to align European Resilience Management Guidelines.

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Questionnaire results: Public expectations of CI operators in time of crisis http://improverproject.eu/2018/09/12/questionnaire-results-public-expectations-of-ci-operators-in-time-of-crisis/ http://improverproject.eu/2018/09/12/questionnaire-results-public-expectations-of-ci-operators-in-time-of-crisis/#respond Wed, 12 Sep 2018 06:52:55 +0000 http://improverproject.eu/?p=457

The questionnaire results show that the willingness to tolerate a disruption appears to be linked to the amount of inconvenience a given disruption would impart on the respondent.

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Communication & Critical Infrastructure: Infographic http://improverproject.eu/2018/09/11/communication-critical-infrastructure-infographic/ http://improverproject.eu/2018/09/11/communication-critical-infrastructure-infographic/#respond Tue, 11 Sep 2018 07:44:56 +0000 http://improverproject.eu/?p=451

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Deliverable 4.6 Operationalising organisational resilience to critical infrastructure http://improverproject.eu/2018/08/23/deliverable-4-6-operationalising-organisational-resilience-to-critical-infrastructure/ http://improverproject.eu/2018/08/23/deliverable-4-6-operationalising-organisational-resilience-to-critical-infrastructure/#respond Thu, 23 Aug 2018 08:02:10 +0000 http://improverproject.eu/?p=424 Continue reading Deliverable 4.6 Operationalising organisational resilience to critical infrastructure]]> This work is an extension of the study presented in IMPROVER D4.3 (Bram, Degerman, Melkunaite, Urth, & Carreira, 2016), including an organisational resilience indicator framework. The overarching theme of D4.3 was that striving for resilience is not only about knowing what organisational abilities to boost, but more about the way in which such abilities are sought. It was also concluded that it may be difficult to integrate resilience into typical indicator follow-up activities. The study of organisational resilience requires a situated approach where work is studied from many perspectives.

In the present report, the indicator framework from D4.3 has been developed further in order to become more accessible and usable for its envisioned end users. This report also describes a work process which could be used to assess organisational resilience, based on framework indicators and other guiding concepts from organisational resilience research. The method includes core resilience concepts, requirements for the analyst, guidance on typical qualitative methods for inquiry and an analytical process with a workflow going from local analytical activities to a joint assessment workshop.

In addition, D4.6 includes an analysis of existing standards with some relation to organisational resilience and how those standards could be used to inform the introduction of organisational resilience analyses in the industry. These results have influenced the iterative development of the indicator framework.

It in concluded that the indicator framework should and needs to be treated as a living document. It is preferable if each organisation makes it their own and updates it regularly.

Furthermore, the pilot study in the Living Lab Barreiro, Portugal show that using a narrative and thus story-telling when having an assessment workshop on organisational resilience is preferable. This further indicates that it is the qualitative discussions and not the quantitative measurements that are most important for building resilient capabilities.

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Deliverable 4.5 A Communication Strategy to build Critical Infrastructure Resilience http://improverproject.eu/2018/08/23/deliverable-4-5-a-communication-strategy-to-build-critical-infrastructure-resilience/ http://improverproject.eu/2018/08/23/deliverable-4-5-a-communication-strategy-to-build-critical-infrastructure-resilience/#respond Thu, 23 Aug 2018 08:01:42 +0000 http://improverproject.eu/?p=422 Continue reading Deliverable 4.5 A Communication Strategy to build Critical Infrastructure Resilience]]> This report contributes to the IMPROVER project by providing information on the use of traditional and social media by relevant stakeholders to increase the resilience of critical infrastructures. It builds on the results of IMPROVER project D4.1 to explore the communication practices adopted by emergency managers and blue light organisations (e.g. police, fire and rescue services) to reduce uncertainty and panic amongst disaster-affected populations at each stage of an incident (see section 5 – mitigation, preparedness, response, recovery). The potential use of traditional media and social media to share and spread information is examined with a view to identifying the key components of effective crisis communication for critical infrastructure operators during such incidents. The identification of effective communication tactics is a necessary corollary for building resilience not only within critical infrastructure operators, but also amongst those communities who rely on their services every day.

This report begins by providing an overview of the key themes in the literature on traditional media, crisis communication, and disaster resilience. It considers the extent to which the connective affordances of social media sites such as Facebook can be leveraged by emergency managers in order to crowdsource crisis information; as well as the ethical challenges posed by such practices. Then, it presents key findings from the thematic analysis of 31 interviews conducted with key stakeholders (including emergency managers, representatives of critical infrastructure operators, community leaders and professional journalists) between November 2016 and January 2017. In addition, the report draws on lessons learnt from two recent incidents in which traditional media and social media were said to have contributed to disaster resilience within countries represented in the project consortium.

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Deliverable 3.2 Technological resilience concepts applied to critical infrastructure http://improverproject.eu/2018/08/23/deliverable-3-2-technological-resilience-concepts-applied-to-critical-infrastructure/ http://improverproject.eu/2018/08/23/deliverable-3-2-technological-resilience-concepts-applied-to-critical-infrastructure/#respond Thu, 23 Aug 2018 08:01:11 +0000 http://improverproject.eu/?p=420 Continue reading Deliverable 3.2 Technological resilience concepts applied to critical infrastructure]]> The project is developing methodologies for the implementation of societal, organisational and technological resilience concepts to critical infrastructure. The current report focuses on the application of technological resilience for critical infrastructure.

Chapter 4 of the report gives an overview of technological concepts which contribute to the overall resilience of critical infrastructure. The individual technological resilience concepts are grouped under the different phases of an incident occurring, namely: anticipation, absorption (and response), recovery and adaptation.

After a detailed discussion of individual resilience concepts, in Chapter 5, some engineering frameworks, centred on engineering risk assessment and the resilience triangle, are briefly presented which have promising features for practical implementation of technological resilience concepts for critical infrastructure.

Chapter 6 illustrates the application of some of the analysis methods that might be used for quantifying certain aspects of resilience. The first example presents a detailed damage assessment of a highway bridge due to a truck collision, whereas the second example describes a simplified indication of the robustness of a water distribution system against a landslide hazard.

Finally, in Chapter 7, a generic resilience assessment approach is proposed for critical infrastructure quantifying resilience conditional on hazard and defining four measureable / calculable indicators of technological resilience.

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Deliverable 1.7 Report from associate partner workshops http://improverproject.eu/2018/08/23/deliverable-1-7-report-from-associate-partner-workshops/ http://improverproject.eu/2018/08/23/deliverable-1-7-report-from-associate-partner-workshops/#respond Thu, 23 Aug 2018 08:00:29 +0000 http://improverproject.eu/?p=414 Continue reading Deliverable 1.7 Report from associate partner workshops]]> This report is a documentation of the three associate partner workshops that has been undertaken during the project. The report outlines the planning of the workshops as well as the minutes of the discussions that emerged during the workshops.

The associate partners in IMPROVER represent critical infrastructure operators and stakeholders, civil contingencies agencies and universities, throughout Europe. The associate partners have been critical for the IMPROVER project to achieve its objectives, by sharing their experiences and reviewing the project outcomes in three workshops covering different themes.

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IMPROVER June Newsletter 2018 http://improverproject.eu/2018/06/15/improver-june-newsletter-2018/ http://improverproject.eu/2018/06/15/improver-june-newsletter-2018/#respond Fri, 15 Jun 2018 10:33:21 +0000 http://improverproject.eu/?p=409

 

The June 2018 newsletter has arrived and we’ve got plenty to report:

partners have been hard at work organising and fascilitating workshops

and presenting at conferences around the world! check it out by clicking here

And be sure to follow us on Twitter

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Our final Pilot Implementation workshop in Budapest, Hungary! http://improverproject.eu/2018/06/07/our-final-pilot-implementation-workshop-in-budapest-hungary/ http://improverproject.eu/2018/06/07/our-final-pilot-implementation-workshop-in-budapest-hungary/#respond Thu, 07 Jun 2018 10:50:22 +0000 http://improverproject.eu/?p=399 Continue reading Our final Pilot Implementation workshop in Budapest, Hungary!]]> It was a successful final pilot implementation workshop! In attendance were different representatives working and researching in Budapest, many of whom are impacted directly by critical infrastructure and resilience.  We are grateful for the collaboration between all of the participants and partners, giving us the insight and understanding we need to move forward.

The presentations offered understanding of how our resilience methods and tools work in real-time and how people found them to be useful in responding to everyday situations. Conducting focus groups enabled us to have in-depth discussions about what works and why, as well as what needs improvement or adaptation.

Look forward to our June Newsletter, where you can find out more about the workshop and everything else we have been up to at IMPROVER!

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Register now for our Pilot Implementation Workshop in Budapest http://improverproject.eu/2018/05/07/register-now-for-our-pilot-implementation-workshop-in-budapest/ http://improverproject.eu/2018/05/07/register-now-for-our-pilot-implementation-workshop-in-budapest/#respond Mon, 07 May 2018 11:22:31 +0000 http://improverproject.eu/?p=394 Continue reading Register now for our Pilot Implementation Workshop in Budapest]]> IMPROVER has developed a resilience management framework, applicable to all types of critical infrastructure, allowing operators to understand and improve their performance when exposed to crises and disasters. Operationalisation of the framework and methodologies is assured by pilot implementations at two living labs, one of which is the M1 highway in Hungary. The results from the pilot implementation in Budapest are now ready, and will be presented, evaluated and discussed in this workshop which you are hereby invited to attend.

See more information about the workshop and registration here:

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